Perfect Bound Book

Shipping 

1. You select your shipping method (or local pick up) at checkout
2. Use the Calculate Shipping Price - in this product (above in the Configure and Price Box) to see the options you will choose from in checkout.
3.In checkout you will see the actual Day-Date and Est Time of arrival

*All days referred to Business Days (not Saturday - not Sunday) 

Standard (1-3 Days) - UPS Ground
Next Business Day - UPS Next Day
Arrives by the End of the Next Business Day
Between 8am and PM in some areas (usually same time you receive your other ups/amazon goods)
Do not use if you need by a certain time
Next Business Day Early- UPS Next Day
Arrives by 12pm/Noon of the Next Business Day
Saturday - UPS Next Day Arrives on Saturday (between 8am-6pm)
Same Day Delivery – For Local Metro DC, MD and VA - (option will only appear for those areas covered)
Local Pick Up - 1-2 Days and always free! You will be notified via email when your order is ready for pick up After Hours Box available.
Expedited Order Pick Up - Certain products  may have a additional local  pick up options that provide for the order ready within n (4) hours (based on order submission time). No proof request are available for this selection and this options can not be added on after the order is placed-  it must be selected at checkout.  Make the appropriate selection Checkout.

We offer various shipping/delivery methods.  All are selected at Checkout.  Select the options to best match your needs.

What time I ordered and how it affects delivery
VERY IMPORTANT Make sure you have selected a “Printing Time”  or production turnaround that will best match your desired delivery date when you place your order.
Days - Are Business Days (Monday- Friday)
Cut Off Time 3PM EST on all Business Days
Orders or Approvals after 3PM EST thus, are considered "the next business day"

Print material must be submitted and approved (if proof requested) by 3:00 pm (EST) the day before the requested delivery day. Any submission or approval after 3pm the day prior,  is considered the next day. Your order is not "picked from a shelf" it is custom printed and no shipping can take place until it is completed and ready to ship.

We have tried to incorporate these various user options to accommodate agents and often their need for quick turnaround or that maybe entering their orders after the close of the work day, thus still allowing them to order online seamlessly.  If you need anything by a certain time we suggestion you chose the most expedite shipping you see as well as expedited production with in the product your are ordering.

Changing Your Shipping Method or Destination
Please make sure to make your best selection when placing your order. It is difficult to change the shipping once you have entered your order. Make the best choice dont let dollars drive your peace of mind!. 87% of our orders are printed and shipped the same day, that is the business we are in! To do that we incorporate a great deal of automation. We can of course change the shipping type and ship to address at times, however it may effect the timing and additional charges may apply.

Our Guarantee - I didn’t receive my package
If you order has not arrived by when it was supposed to based on your  order submission time, product selections, print turnaround and shipping method, there will be no shipping charge, check your tracking number (sent via email when shipped and is in your order  go to: My Accounts > My Orders. If you still have no resolution please email or call us 24/7. We Monitor all outbound shipping regardless of the method and guarantee delivery within your specified sections .  In fact if we can, we will reprint and deliver (if possible for us to accomplish based on each occurrence) to the shipping address or your open house for any Local delivery. For Non-Llocal we will ship next day at our own expense if possible

How will I know my order has shipped
You will receive an email notification of shipment with tracking number and shipper (often a link) . Also, in your account, > My Account > My Orders - Shipping- toward the bottom of that screen is an option for order status. This show all your shipping details. Make sure you have our url marked as safe so your mail server does not place our notification in your spam, junk or other inboxes - we are not responsible for this occurring.

Print-Ready Files It a common term used every day in commercial printing, but it can mean different things. They are essential elements your file needs to ensure it translates from your computer to the printing press accurately and consistently without the need for any additional edits or adjustments. PDF Format Whether you’re designing a postcard, property brochures or perfect bound marketing booklets the first step in creating a file for online printing is knowing what format it’s in. A PDF is the best format. Other File Formats Other formats have broader editing capabilities, such as Adobe Photoshop (.psd format), Illustrator (.ai format) or InDesign (.indd/imdl). They can work however you have Package and Zip with Links and Font Folders and save as an IMDL otherwise they cannot be used. Formats like Microsoft Document (.docx), PowerPoint (.ppx) or Publisher (.pub) are not optimized for a printing press. And formats like .png and .jpeg. are static images that, if designed correctly, can be printed, but there will most likely be a charge to convert them. Nothing will advance however without your approval. Print-Ready File Requirements To ensure your file is ready for press and other online printing services, follow these guidelines: All of your images should be high resolution. We recommend images are 300 PPI for small format projects like booklets, cards or brochures, and 150 PPI for large format projects like custom signs and banners.

Make sure your files use CMYK colors for the most accurate comparison between what you see on your screen and what is produced with the press (not guaranteed to match exactly)

Your design files must have the appropriate bleed to ensure any variances in commercial production don’t affect your print. .125″ or 1/8″ variance in the event that the machines drift slightly in any direction. Because of this, your finished size should be expanded by 1/4″. Thus the final PDF file size for a 8.5×11 Brochure will actually be 8.75 x 11.25

Your design files should have all transparent objects, images or drop shadows flattened. PMS Pantone colors will be converted on the fly to CMKY unless for Signs and you have ordered PMS Colors.

General Rule As long as you have a PDF with high resolution images in the CMYK color space with the appropriate bleed, you’ll be on your way to creating the correct print-ready file and your own exceptional project!

Booklets are a little more complex. Also, if you have artwork you created from another company, it might not meet all requirements. For best results have your designer or yourself, follow the guidelines below

Here are guidelines/rules to follow when creating your Booklets:
• Page counts start on the cover as page 1, inside cover as page 2 and so on.
• Total bleed is 0.125” and total Safety is 0.25” for Saddle Stitched and Any Coil Bound
• Total bleed is 0.125” and total Safety is 0.50” for Perfect Bound
• Only single pages will be accepted. NO readers OR printers spreads please. This allows us to set up your crossovers properly.

For example, a (12) page - 8.5x11 booklet with bleed
should be a single (multipage) PDF file with - (12) 8.75x11.25 pages total. The first page is the Front Cover and the last page is the Back Cover.

Any transparency issue can be resolved before saving your file.

Example:

What a transparency problem looks like on screen...After a transparency problem is printed...
To prevent this, never use shadows, glows, or any other transparency (image or otherwise) on top of a spot color. Always convert your spot color to CMYK and FLATTEN before sending.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

- The bleed for All Digital and offset Print Products is 0.125".
- The bleed for Signs, Posters, Display or Large Format Products is 0.250".

Please keep all text at least 0.25" inside the cut-line. This Safe Zone will make sure no content is compromised.

We would like 300 dpi files and no less. Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

We prefer your design and output all colors as CMYK. If you send us an RGB file or containing SPOT colors (aside from coating or die cutting), there is a chance for color shift to occur.

We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For signs, we recommend designing:
• vector files (e.g. EPS or PDF)
• 300 DPI or higher