Charge On Your Credit Card Statement
We process your credit card payments through one of two merchant service companies - Square and QuickBooks. They help us ensure the very best security and service at all times. We provide them access as well to any info related to the account if additional verification is needed. You might notice that in our checkout the time to process your payment is a bit long that others possibly, that is because we request three levels of verification to ensure the transaction is not fraudulent as well as obtaining an IP registration. Keep in mind that you must be in the Continental United States to process a payment as well. If you are traveling and in a "closer" foreign country, you might be able to process a transaction , however it will be based on your past history with your card issuer.
- Orders are the instrument used to initiate and process the product or service you selected.
- Invoices will reflect the final and actual cost associated with your orders and often include more detail as far as price per piece, description etc.
If you have any question or concerns related to a charge, please email or call us (301) 565-7000 or (301) 244-5383. We are available 24/7. During non traditional business hours we might not answer your call, however normally we will return your call within 10-15 minutes. You can also reach us via our CHAT located in the lower right corner. There you can request to speak to someone as well rather than answering questions or being directed to related issues.
We take payment processing very serious. And 49.1% of the website updates we preform in any given year are related to security. Our (2)) processing firms actually hold any credit cards you may have on file or enter for a transaction on their servers. This ensures the very best protection that can be offered.
Note: If you maintain a billing account or you can also request access to our separate Billing Portal. Here you can find ALL
